Best AI Chatbot Platforms for Marketing & Customer Support 🚀

 Top 10 AI Chatbot Automation Tools 🤖💬

1. ManyChat

Overview:
ManyChat is one of the most popular chatbot automation platforms for marketing. It’s widely used for Instagram, Facebook Messenger, and WhatsApp. It helps businesses automate conversations, capture leads, and send personalized broadcasts.

Uses:

• Automate customer chats on Instagram & Facebook.
• Run marketing campaigns via WhatsApp.
• Build subscriber lists and nurture leads.
• E-commerce product recommendations.
  
  

PPricing:

• Free plan available.
• Pro plan starts at $15/month.

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2. Tidio

Overview:
Tidio is a chatbot + live chat tool designed for customer service and sales automation. It integrates with Shopify, WordPress, and Wix, making it popular among online stores.

Uses:

• AI chat support for websites & e-commerce.
• Product recommendations for shoppers.
• Automated customer support workflows.
• Live chat with human handoff.
  

Pricing:

• Free plan with limited features.
• Paid plans start at $29/month.

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3. MobileMonkey

Overview:
MobileMonkey is a multichannel chatbot platform that supports Facebook Messenger, SMS, Instagram, and web chat. It’s known for lead generation and sales funnels.

Uses:

• Automate Instagram DMs & Facebook Messenger.
• SMS marketing campaigns.
• Website chat widgets.
• Capture and qualify leads.

Pricing:

• Plans start at $19/month.

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4. Chatfuel

Overview:
Chatfuel is a no-code chatbot platform ideal for businesses that want to automate social media conversations, especially on Facebook and Instagram.

Uses:

• Automate FAQ replies.
• Run drip campaigns.
• Capture leads via Messenger and Instagram.
• Integrates with Zapier & Google Sheets.

Pricing:

• Free plan.
• Paid plans from $14.99/month.

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5. Drift

Overview:
Drift is a B2B chatbot platform specializing in sales and marketing automation. It helps businesses qualify leads, schedule meetings, and engage website visitors.

Uses:

• Qualify website leads in real time.
• Book sales meetings automatically.
• Personalized chat for B2B visitors.
• Integration with CRMs like HubSpot & Salesforce.

Pricing:

• Starter plan around $2,500/year (about $208/month).
• Custom enterprise pricing.

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6. Intercom

Overview:
Intercom is a customer support and marketing automation platform with AI chatbots that handle FAQs, triage support requests, and integrate with live agents.

Uses:

• Automate customer support queries.
• Provide 24/7 self-service help.
• Route complex issues to live agents.
• Send targeted in-app messages.

Pricing:

• Plans start at $39/month per seat.

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7. HubSpot Chatbot Builder

Overview:
Part of HubSpot’s CRM, this chatbot tool allows businesses to create bots that qualify leads, book meetings, and provide customer support.

Uses:

• Collect customer details for CRM.
• Automate lead nurturing.
• Book calls and demos.
• Support integration with marketing automation.
  

Pricing:

• Free with HubSpot CRM.
• Paid HubSpot bundles start at $45/month.

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8. Landbot

Overview:
Landbot is a no-code chatbot platform for building conversational landing pages and website chat flows. It’s highly customizable and user-friendly.

Uses:

• Build interactive conversational landing pages.
• Automate lead capture forms.
• Website chatbots with logic branching.
• WhatsApp chatbot automation.

Pricing:

• Sandbox free version.
• Paid plans start at $39/month.

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9. Ada

Overview:
Ada is an enterprise-level AI chatbot designed for customer support automation. It helps large businesses scale customer conversations without human agents.

Uses:

• Automates 80% of FAQs.
• Personalized customer experiences.
• Multilingual support.
• Deep integrations with enterprise CRMs.

Pricing:

• Custom pricing (starts around $2000/month for large teams).

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10. Botsify

Overview:
Botsify is a chatbot platform for websites, WhatsApp, Facebook Messenger, and SMS. It focuses on customer support and lead capture.

Uses:

• Customer support chatbots.
• Multilingual chat automation.
• Education & e-learning use cases.
• Human + bot hybrid chat support.

Pricing:

• Plans start at $49/month.

📝 Summary

• Best for Social Media Automation → ManyChat, Chatfuel, MobileMonkey
• Best for E-commerce Stores → Tidio, Intercom
• Best for B2B Sales → Drift, HubSpot
• Best for Custom Conversational Experiences → Landbot, Botsify
• Best for Enterprises → Ada

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